Everytime I Sign in I Get Asked to Sign in Again

If you're having problems with your PC, the following table can help you decide which recovery option to use.

Problem	Meet this section
Your PC isn't working well and you recently installed an update	Remove an installed Windows update
Your PC isn't working well and it'due south been a while since you installed an app or changed organization settings	Reset your PC
Your PC won't outset or is however loading	Utilize the Startup Repair role
Your PC won't start, you haven't created a recovery bulldoze, and resetting your PC didn't work	Use installation media to reinstall Windows 11
Your PC won't start and you haven't created a recovery bulldoze	Use installation media to restore your PC
Your PC won't first and you've created a recovery bulldoze	Use a recovery drive to restore or recover your PC
You want to reinstall your previous operating arrangement	Become back to your previous version of Windows
Your PC isn't working well and you recently installed an app	Restore from a system restore point
You lot doubtable your device has been infected	Employ installation media to reinstall Windows 11

Click one of the recovery options below and follow the steps to endeavour to get things working again.

If y'all've recently installed a Windows update, uninstall the update to try to resolve the result.

1. SelectFirst >Settings >Windows Update >Update history >Uninstall updates .
   View update history

2. On the list that appears, select update you lot want to remove, and and then selectUninstall.

Important:If you've encrypted your device, you'll need your BitLocker key to reset your PC If you don't know your BitLocker key, come across Find my BitLocker recovery key.

Resetting reinstalls Windows 11, but lets you choose whether to go on your files or remove them, then reinstalls Windows. You can reset your PC from Settings, the sign-in screen, or past using a recovery drive or installation media.

Reset your PC from Settings

1. Select Outset >Settings > Organization > Recovery .
   Open Recovery settings

2. Next toReset this PC , select Reset PC. Then choose from the options and/or settings in the table below.

Option	What it does
Keep my files > Change settings > Preinstalled apps On	Reinstalls Windows 11 and keeps your personal files. Removes apps you installed. Removes changes you made to settings. Restores whatever apps your PC manufacturer installed.
Keep my files > Modify settings > Preinstalled apps Off	Reinstalls Windows eleven and keeps your personal files. Removes apps yous installed. Removes changes you fabricated to settings. Removes any apps your PC manufacturer installed.
Remove everything	Reinstalls Windows 11 and removes your personal files. Removes apps you lot installed. Removes changes you fabricated to settings. Removes whatever apps your PC manufacturer installed. Annotation: Remove everything > Change settings gives you ii options. Information erasure On removes files and cleans the drive. If y'all're planning to donate, recycle, or sell your PC, utilize this pick. This might accept an hour or 2, merely it makes it harder for other people to recover files you've removed. Data erasure Off just removes files. It takes less time, but is less secure.

Reset your PC from the sign-in screen

If y'all can't open Settings, you can reset your PC from the sign-in screen. Here'due south how:

1. Press Windows logo key + L to get to the sign-in screen. Then restart your PC by pressing the Shift cardinal while you select the Power push > Restart .

2. Your PC will restart in the Windows Recovery Surround (WinRE) environment.

3. On theChoose an selection screen, select Troubleshoot > Reset this PC, and then choose one of the options in the previous table.

   

Startup Repair helps you fix common issues that can prevent Windows from starting up.

Note:If you've encrypted your device, yous'll need your BitLocker key to get-go in safe mode.

First, y'all need to enter the Windows Recovery Environment (winRE). To do this, you will repeatedly plough your device off, so on:

1. Hold downwardly the ability button for x seconds to turn off your device.

2. Press the power button again to turn on your device.

3. On the kickoff sign that Windows has started (for example, some devices show the manufacturer's logo when restarting) hold down the power push button for 10 seconds to plow off your device.

4. Printing the power button over again to plough on your device.

5. When Windows starts over again, hold downward the ability button for 10 seconds to turn off your device.

6. Press the ability push button once again to plow on your device.

7. This time, permit your device to fully start up.

8. Select Advanced options.
   

9. Now that y'all're in winRE, on the Choose an selection screen, select Troubleshoot > Advanced options > Startup Repair > Restart.
   
   

Note:If you suspect that your device has been infected, make certain that your antivirus software is up to appointment. You can also reinstall Windows completely past starting your device using the installation media and performing a clean installation of Windows.

To reinstall Windows 11 while Windows is running:

1. Connect the installation media yous created to your PC.

2. Open File Explorer  and select the drive with the installation media.

3. From the root directory of the bulldoze, double-click setup.exe, and so select Yes when asked if you'd like to permit the app to make changes to your device.

4. Select Alter what to continue.

5. Select one of the following options, and so select Next:

   • Go along personal files and apps – This volition preserve your personal data, apps, and settings.

   • Keep personal files merely – This volition preserve your personal data and settings, but all your apps will exist removed.

   • Go along nothing – This will remove all personal data, settings, and apps.

   Alert:Y'all cannot undo a reinstallation of Windows 10. Be sure to dorsum up your files first if you lot choose the Continue nothingpick.

6. To finish, select Install to first reinstalling Windows 11 on your PC.

Your PC will restart several times during the reinstallation.

To reinstall Windows eleven by starting your PC using installation media:

1. Connect the installation media y'all created to your PC.

2. Outset your PC using the installation media.

   Note:Check with the PC manufacturer on how to starting time the PC using media.

3. When Windows Setup starts, select Side by side and so Install now.

4. If you lot accept a Windows 11 production key, enter it when prompted. Otherwise, select I don't have a product central.

5. If prompted, select a Windows edition (e.grand. Home, Pro) to install and then selectAdjacent.

6. When prompted to choose a type of installation, select Custom: Install Windows only (advanced).

7. Select the disk or partition to which Windows 11 should exist installed.

   Note:If you doubtable that your PC has been infected, consider deleting the existing partitions and reinstalling Windows 11 onto a clean disk. Your data on any deleted partitions will exist lost.

8. Select Side by side to start reinstalling Windows 11 on your PC.

Your PC will restart several times during the reinstallation.

Important:If you've encrypted your device, you'll need your BitLocker key to use a recovery drive to restore or reset your PC If you don't know your BitLocker key, encounter Find my BitLocker recovery key.

If your PC won't start and you lot oasis't created a recovery drive, download installation media and use it to restore from a organization restore point or reset your PC.

1. On a working PC, go to the Microsoft software download website.

2. Download the Windows xi media cosmos tool and then run it.

3. Select Create installation media for another PC.

4. Choose a language, edition, and architecture (64-scrap or 32-bit).

5. Follow the steps to create installation media, and so select Finish.

6. Connect the installation media you created to your nonfunctional PC, and then turn it on.

7. On the initial setup screen, enter your language and other preferences, and then select Next. If you don't see the setup screen, your PC might not be ready to boot from a drive. Bank check your PC manufacturer'south website for info on how to change your PC's kick order, and so try over again.

8. Select Repair your figurer.

9. On the Choose an selection screen, select Troubleshoot. From there, you tin can:

   • Restore from a system restore point by selecting Advanced options > Organization Restore. This volition remove recently installed apps, drivers, and updates that might exist causing your PC bug. Restoring from a restore bespeak won't affect your personal files.

Important:If you've encrypted your device, you'll need your BitLocker fundamental to employ a recovery drive to restore or reset your PC If you don't know your BitLocker key, come across Find my BitLocker recovery key.

If your PC won't start, you can use a recovery drive to restore from a system restore bespeak or recover your PC. For info on how to create a recovery drive on a working PC, see Create a recovery drive.

To restore or recover using the recovery drive:

1. Connect the recovery drive and plough on your PC.

2. PressWindows logo primal + L to go to the sign-in screen, and and then restart your PC by pressing the Shift key while you select the Power button > Restart .

3. Your PC will restart in the Windows Recovery Environment (WinRE) environment.

4. On the Cull an selection screen, select Troubleshoot, and then select 1 of the following two options. (If you don't run across the Choose your selection screen, your PC might not be set up to kicking from a bulldoze. Check your PC manufacturer'southward website for info on how to change your PC's kicking order.)

• To restore from a system restore point, selectAdvanced Options > System Restore. This won't affect your personal files, but information technology will remove recently installed apps, drivers, and updates that might be causing your PC problems.

• To reinstall Windows xi, selectAdvanced Options >Recover from a drive. This will remove your personal files, apps and drivers y'all installed, and changes yous fabricated to settings.

For a limited time after upgrading to Windows xi, you lot'll exist able to go dorsum to your previous version of Windows by selecting Get-go >Settings > System > Recovery . Adjacent to Go back , select Go back. This volition keep your personal files, simply information technology'll remove apps and drivers installed after the upgrade, as well as any changes you made to settings. In most cases, y'all'll take 10 days to go dorsum.
Open Recovery settings

To get back, you'll need to:

• Keep everything in the windows.old and $windows.~bt folders later on the upgrade.

• Remove whatsoever user accounts yous added after the upgrade.

• Have the USB bulldoze you used to upgrade to Windows 11 (if you used one).

Note:The option in Settings to get back to your previous version of Windows is only bachelor for a limited time after upgrading.

Info for Windows Insiders

If you lot're an Insider and the current preview build isn't working for y'all, select Start >Settings > System > Recovery . Next toGo back , select Become dorsum. This won't remove your personal files, but it'll remove recently installed apps and drivers, and change settings back to their defaults.

Going back to an earlier build won't remove you from the Insider Program. When the next preview build is ready, it'll be installed on your PC.

This option takes your PC back to an earlier point in time, chosen a system restore point. Restore points are generated when yous install a new app or commuter, and when you create a restore signal manually. Restoring won't bear upon your personal files, but it will remove apps, drivers, and updates installed after the restore signal was made.

1. In the search box on the taskbar, blazon control console, and then choose it from the list of results

2. In the Control Panel search box, type recovery.

3. SelectRecovery>Open Arrangement Restore.

4. In the Restore organization files and settings box, select Adjacent.

5. Select the restore bespeak that you want to employ in the list of results, and then select Browse for affected programs.

   Notes:

   • If you don't see the restore point that you want to apply, select the Bear witness more than restore points bank check box to see more than restore points.

   • If you're not seeing any restore points, information technology might be because system protection isn't turned on. Hither's how to check:

     1. In the search box on the taskbar, type control panel, and then choose information technology from the list of results.

     2. In the Control Panel search box, type recovery.

     3. Select Recovery > Configure System Restore > Configure and see if theTurn on system protection option is selected.

        • If the Turn on system protection option is not selected, system protection isn't turned on and at that place aren't any restore points. In this scenario, you won't exist able to recovery your PC using a organisation restore point and will need to use one of the other recovery options listed on this page.

        • If the Plow on system protection option is selected, go along with stride six.

6. You'll see a list of items that will be deleted if you lot remove this restore signal. If you're OK with the deletions, select Close> Side by side > Finish.

If you lot're having problems with your PC, the following tabular array can help you decide which recovery option to use.

Trouble	Run into this department
Your PC isn't working well and you recently installed an update.	Remove an installed Windows update
Your PC isn't working well and it's been a while since y'all installed an app or inverse system settings.	Reset your PC
Your PC won't offset or is still loading	Use the Startup Repair office
Your PC won't first, you oasis't created a recovery drive, and resetting your PC didn't piece of work.	Use installation media to reinstall Windows 10
Your PC won't start and you lot haven't created a recovery drive.	Use installation media to restore your PC
Your PC won't start and you've created a recovery bulldoze.	Use a recovery drive to restore or recover your PC
You lot want to reinstall your previous operating system.	Go back to your previous version of Windows
Your PC isn't working well and y'all recently installed an app.	Restore from a organization restore point
Yous suspect your device has been infected.	Utilize installation media to reinstall Windows 10

Click one of the recovery options below and follow the steps to effort to become things working again.

If you've recently installed a Windows update, uninstall the update to endeavour to resolve the issue.

1. Select theStart  push, then selectSettings>Update & Security >Windows Update > View your update history> Uninstall updates.
   View update history settings

2. Right-click the update you want to remove, and so selectUninstall.

Important:If y'all've encrypted your device, you'll demand your BitLocker key to reset your PC If you lot don't know your BitLocker fundamental, run into Notice my BitLocker recovery fundamental.

Resetting reinstalls Windows ten, only lets you cull whether to proceed your files or remove them, and and then reinstalls Windows. Yous can reset your PC from Settings, the sign-in screen, or past using a recovery drive or installation media.

Reset your PC from Settings

1. Select the Beginning  button, then select Settings > Update & Security > Recovery .
   Open Recovery settings

2. Under Reset this PC,select Get started and and so choose from the options and/or settings in the tabular array below.

Pick	What it does
Keep my files > Modify settings > Preinstalled apps On	Reinstalls Windows 10 and keeps your personal files. Removes apps you installed. Removes changes yous made to settings. Restores any apps your PC manufacturer installed.
Go on my files > Change settings > Preinstalled apps Off	Reinstalls Windows 10 and keeps your personal files. Removes apps you installed. Removes changes you made to settings. Removes any apps your PC manufacturer installed.
Remove everything	Reinstalls Windows 10 and removes your personal files. Removes apps y'all installed. Removes changes yous made to settings. Removes whatsoever apps your PC manufacturer installed. Note: Remove everything > Modify settings gives y'all ii options. Data erasure On removes files and cleans the drive. If yous're planning to donate, recycle, or sell your PC, employ this option. This might take an hour or two, but it makes it harder for other people to recover files you've removed. Data erasure Off simply removes files. It takes less time, but is less secure.

Reset your PC from the sign-in screen

If you can't open Settings, you tin reset your PC from the sign-in screen. Here'south how:

1. Press Windows logo key + Fifty to get to the sign-in screen, and then restart your PC by pressing the Shift cardinal while yous select the Power  button > Restart in the lower-right corner of the screen.

2. Your PC volition restart in the Windows Recovery Environment (WinRE) environs.

3. On theChoose an option screen, select Troubleshoot > Reset this PC, so choose one of the options in the previous table.

   

Startup Repair helps you fix common problems that can prevent Windows from starting upward.

Note:If you lot've encrypted your device, you'll need your BitLocker key to start in safe mode.

First, you need to enter the Windows Recovery Environment (winRE). To practise this, y'all will repeatedly plough your device off, then on:

1. Hold downwardly the power push for 10 seconds to turn off your device.

2. Press the power button again to plough on your device.

3. On the showtime sign that Windows has started (for instance, some devices show the manufacturer'southward logo when restarting) agree down the power push for 10 seconds to turn off your device.

4. Press the power button again to plow on your device.

5. When Windows starts once more, hold downwards the power button for x seconds to plow off your device.

6. Press the power button over again to turn on your device.

7. This fourth dimension, let your device to fully kickoff up.

8. Select Advanced options.
   

9. Now that you're in winRE, on the Choose an option screen, select Troubleshoot > Avant-garde options > Startup Repair > Restart.
   
   

Notation:If you lot suspect that your device has been infected, make sure that your antivirus software is up to date. You lot can also reinstall Windows completely by starting your device using the installation media and performing a clean installation of Windows.

To reinstall Windows 10 while Windows is running:

1. Connect the installation media y'all created to your PC.

2. Open File Explorer  and select the drive with the installation media.

3. From the root directory of the drive, double-click setup.exe, and and then select Yeah when asked if you'd like to allow the app to make changes to your device.

4. Select Change what to keep.

5. Select one of the post-obit options, and so select Side by side:

   • Keep personal files and apps – This will preserve your personal data, apps, and settings.

   • Keep personal files merely – This will preserve your personal information and settings, but all your apps will be removed.

   • Go on nothing – This will remove all personal data, settings, and apps.

   Warning:You lot cannot undo a reinstallation of Windows x. Exist sure to dorsum up your files first if you choose the Keep nothing pick.

6. To stop, select Install to kickoff reinstalling Windows x on your PC.

Your PC will restart several times during the reinstallation.

To reinstall Windows ten by starting your PC using installation media:

1. Connect the installation media you lot created to your PC.

2. Start your PC using the installation media.

   Notation:Check with the PC manufacturer on how to starting time the PC using media.

3. When Windows Setup starts, select Next and and then Install at present.

4. If yous have a Windows 10 production key, enter it when prompted. Otherwise, select I don't have a product fundamental.

5. If prompted, select a Windows edition (eastward.g. Home, Pro) to install and and so selectNext.

6. When prompted to choose a blazon of installation, select Custom: Install Windows only (advanced).

7. Select the deejay or partition to which Windows 10 should exist installed.

   Note:If you doubtable that your PC has been infected, consider deleting the existing partitions and reinstalling Windows 10 onto a clean disk. Your information on any deleted partitions will exist lost.

8. Select Side by side to start reinstalling Windows x on your PC.

Your PC will restart several times during the reinstallation.

Important:If you've encrypted your device, you'll need your BitLocker key to use a recovery drive to restore or reset your PC If you don't know your BitLocker key, see Find my BitLocker recovery key.

If your PC won't get-go and y'all haven't created a recovery drive, download installation media and use information technology to restore from a organisation restore point or reset your PC.

1. On a working PC, become to the Microsoft software download website.

2. Download the Windows ten media creation tool and and then run it.

3. Select Create installation media for another PC.

4. Cull a language, edition, and architecture (64-bit or 32-chip).

5. Follow the steps to create installation media, and then select Terminate.

6. Connect the installation media yous created to your nonfunctional PC, and then turn it on.

7. On the initial setup screen, enter your language and other preferences, and and then select Next. If you don't see the setup screen, your PC might not exist set to kick from a drive. Check your PC manufacturer'southward website for info on how to modify your PC's kick guild, and then attempt once again.

8. Select Repair your reckoner.

9. On the Cull an option screen, select Troubleshoot. From at that place, yous can:

   • Restore from a system restore point by selecting Advanced options > Arrangement Restore. This will remove recently installed apps, drivers, and updates that might exist causing your PC issues. Restoring from a restore point won't affect your personal files.

Important:If you've encrypted your device, you'll need your BitLocker key to employ a recovery drive to restore or reset your PC If you lot don't know your BitLocker key, meet Find my BitLocker recovery key.

If your PC won't start, yous tin utilize a recovery bulldoze to restore from a arrangement restore bespeak or recover your PC. For info on how to create a recovery drive on a working PC, see Create a recovery drive.

To restore or recover using the recovery drive:

1. Connect the recovery drive and turn on your PC.

2. PressWindows logo primal + L to get to the sign-in screen, and then restart your PC by pressing the Shift key while you select the Ability button> Restart in the lower-right corner of the screen.

3. Your PC will restart in the Windows Recovery Environment (WinRE) surround.

4. On the Choose an option screen, select Troubleshoot, and and so select ane of the following two options. (If you don't encounter the Choose your option screen, your PC might not be set up to boot from a drive. Check your PC manufacturer'due south website for info on how to change your PC'south kick social club.)

• To restore from a system restore betoken, selectAdvanced Options > Arrangement Restore. This won't bear upon your personal files, only it will remove recently installed apps, drivers, and updates that might be causing your PC problems.

• To reinstall Windows 10, selectAdvanced Options >Recover from a drive. This will remove your personal files, apps and drivers yous installed, and changes you made to settings.

For a limited fourth dimension subsequently upgrading to Windows x, you'll be able to get dorsum to your previous version of Windows by selecting the Start  button, so selectSettings > Update & Security  > Recovery and and so selecting Get startedunder Go dorsum to the previous version of Windows ten. This volition continue your personal files, but it'll remove apps and drivers installed after the upgrade, equally well as whatever changes you lot made to settings. In most cases, you lot'll have 10 days to go back.
Open Recovery settings

To go dorsum, yous'll demand to:

• Keep everything in the windows.old and $windows.~bt folders afterwards the upgrade.

• Remove any user accounts you added afterward the upgrade.

• Know the password you used to sign in to Windows 7 or Windows 8.ane (if you used one).

• Accept the USB drive you lot used to upgrade to Windows 10 (if you used one).

Note:If yous become dorsum to Windows 8.i, some apps that came with Windows, like Mail and People, might non work anymore. To ready the apps, reinstall them from the Microsoft Store.

Annotation:The option in Settings to go back to your previous version of Windows is only bachelor for a limited time after upgrading.

Info for Windows Insiders

If you're an Insider and the electric current preview build isn't working for y'all, select the First  push, so selectSettings > Update & Security  > Recovery . UnderGet back to the previous version of Windows ten, select Become Started. This won't remove your personal files, just it'll remove recently installed apps and drivers, and change settings back to their defaults.

Going dorsum to an before build won't remove you from the Insider Programme. When the adjacent preview build is ready, it'll be installed on your PC.

This option takes your PC back to an earlier point in time, called a organisation restore signal. Restore points are generated when y'all install a new app or driver, and when you create a restore point manually. Restoring won't affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.

1. In the search box on the taskbar, type control console, and then cull it from the list of results

2. In the Control Console search box, blazon recovery.

3. SelectRecovery >Open Organization Restore.

4. In the Restore system files and setting box, select Next.

5. Select the restore point that you want to use in the listing of results, then select Scan for affected programs.

   Notes:

   • If you lot don't see the restore point that you want to use, select the Show more restore points check box to see more restore points.

   • If you're not seeing whatever restore points, information technology might exist because system protection isn't turned on. Here's how to check:

     1. In the search box on the taskbar, type command panel, so cull it from the list of results.

     2. In the Command Panel search box, type recovery.

     3. Select Recovery > Configure Organisation Restore > Configure and run into if theTurn on arrangement protection pick is selected.

        • If the Plow on system protection option is not selected, system protection isn't turned on and there aren't whatsoever restore points. In this scenario, you won't be able to recovery your PC using a system restore point and will need to utilize one of the other recovery options listed on this page.

        • If the Turn on system protection option is selected, continue with step six.

6. You'll see a listing of items that will be deleted if you lot remove this restore point. If y'all're OK with the deletions, select Close> Side by side > Finish.

If you're having problems with your PC, yous can:

• Refresh your PC to reinstall Windows and keep your personal files and settings. Refresh as well keeps the apps that came with your PC and the apps y'all installed from the Microsoft Store.

• Reset your PC to reinstall Windows only delete your files, settings, and apps—except for the apps that came with your PC.

• Restore your PC to undo recent arrangement changes you've fabricated.

If you're having trouble starting (booting) your PC, run into Windows Startup Settings (including safe mode), and go to the "Become to Windows Startup Settings in the Windows Recovery Environment" section. You can refresh, reset, or restore your PC from the Windows Recovery Environs.

If you desire to back up and restore your personal files using File History, see Set up a drive for File History.

Before you start to refresh or reset your PC

In well-nigh cases, in one case yous start to refresh or reset your PC, information technology'll finish on its own. However, if Windows needs missing files, you'll exist asked to insert recovery media, which is typically on a DVD disc or thumb drive. If that happens, what y'all'll need depends on your PC.

If your PC came with Windows 8.i or Windows RT 8.1, you'll need the discs or pollex drive that came with your PC. Check the info that came with your PC to see if your PC manufacturer provided these discs or media. In some cases, y'all might take created them when yous first set up your PC.

If you lot don't have either of those, you can brand them if you lot have a USB pollex drive of 16 GB or larger. Having a recovery drive tin help you troubleshoot and set issues with your PC, fifty-fifty if it won't start. For more info, see Create a USB recovery drive.

If you upgraded your PC to Windows 8.i or Windows RT 8.1 with a DVD, use that disc. If you don't have Windows 8.one or Windows RT viii.one media, contact Microsoft Support.

Refresh, reset, or restore

Select any of the following for more detailed info.

If your PC isn't performing as well equally it once did, and y'all don't know why, you lot can refresh your PC without deleting any of your personal files or irresolute your settings.

Note:If y'all upgraded your PC from Windows eight to Windows 8.1 and your PC has a Windows 8 recovery partitioning, refreshing your PC will restore Windows 8. Yous'll need to upgrade to Windows eight.i later on the refresh has finished.

Alarm:Apps you installed from websites and DVDs volition be removed. Apps that came with your PC and apps you installed from Microsoft Store will be reinstalled. Windows puts a list of removed apps on your desktop later refreshing your PC.

To refresh your PC

1. Swipe in from the right border of the screen, tap Settings, and and then tap Change PC settings.
   (If you're using a mouse, bespeak to the upper-right corner of the screen, movement the mouse pointer down, selectSettings, and and then select Change PC settings.)

2. Tap or select Update and recovery, so tap or select Recovery.

3. Under Refresh your PC without affecting your files, tap or select Become started.

4. Follow the instructions on the screen.

If you want to recycle your PC, give it away, or offset over with it, y'all can reset it completely. This removes everything and reinstalls Windows.

Notation:If you upgraded your PC from Windows 8 to Windows 8.one and your PC has a Windows 8 recovery partition, resetting your PC volition restore Windows eight. You'll need to upgrade to Windows 8.i subsequently the reset has finished.

Warning:All of your personal files will be deleted and your settings volition exist reset. All apps that you installed will be removed. Just apps that came with your PC volition be reinstalled.

To reset your PC

1. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
   (If you're using a mouse, signal to the upper-correct corner of the screen, move the mouse pointer down, select Settings, and and so select Change PC settings.)

2. Tap or select Update and recovery, and then tap or select Recovery.

3. Under Remove everything and reinstall Windows, tap or select Become started.

4. Follow the instructions on the screen.

Note:You'll be asked to choose whether you want to erase data quickly or thoroughly. If you cull to erase data quickly, some data might be recoverable using special software. If yous cull to erase data thoroughly, this will have longer only it makes recovering data less likely.

If yous think an app or commuter that you recently installed caused problems with your PC, you tin can restore Windows back to an earlier point in time, chosen a restore point. Organisation Restore doesn't alter your personal files, but it might remove recently installed apps and drivers.

Notes:

• Organization Restore isn't bachelor for Windows RT 8.1.

• Windows automatically creates a restore point when you install desktop apps and new Windows updates, if the last restore point is older than vii days. Y'all can also create a restore point manually at any time.

To restore your PC to an earlier indicate in fourth dimension

1. Swipe in from the correct edge of the screen, and then tap Search.
   (If yous're using a mouse, indicate to the upper-right corner of the screen, move the mouse pointer down, so select Search.)

2. Enter Control Console in the search box, and tap or select Control Console.

3. Enter Recovery in the Control Panel search box, and so tap or select Recovery.

4. Tap or select Open System Restore and then follow the instructions.

If you need additional help refreshing, resetting, or restoring your PC, check out the Repair and Recovery community pages in the Windows forum for solutions that other people have found for problems they've experienced.

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Source: https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5

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